Privacy & Security Policy
Tiddley Widdley Toy and Book Store is committed to respecting your privacy and the security of your personal information. Our privacy policy, last updated on July 31, 2007, describes the information we collect and how we use it. We always welcome your questions and comments. For privacy-related issues, please contact us at:Tiddley Widdley Toy & Book Store, LLC
Wilton, CT 06897
800.869.2401 (Toll-Free Phone)
203.604.6526 (International)
customerservice@tiddleywiddley.com
Contents
- Information We Collect
- Using Information We Collect
- Information We Share with Others & Your Privacy Rights
- How We Use Cookies
- How We Use Email
- Links to Other Sites
- Security Practices
- Privacy of Children on Our Web Site
- Policy Changes
- Questions or Comments?
Information We Collect
We may collect information (including name, address, telephone number, email address and, when necessary, credit card information) when you:
- Place an order on our web site
- Return an item or make an exchange
- Receive a gift package
- Create an account at tiddleywiddley.com
- Subscribe to our Email Newsletter (name and email address only)
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Using Information We Collect
At Tiddley Widdley, we always want to provide you with the best possible shopping experience and fulfill your orders exactly as you've requested. In order to do this, we collect information that allows us to:
- Process and track your order
- Contact you about the status of an order
- Send you postcards or Tiddley Widdley promotional offers we believe will be of interest to you
- Send you the Tiddley Widdley Email Newsletter, only if requested
Information We Share with Others & Your Privacy Rights
At Tiddley Widdley we will never share, sell, disclose or otherwise distribute any information provided to us to any other company not related to the processing of an order.
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How We Use Cookies
A cookie is a small data file that is stored by your web browser on your computer. Cookies enable you to place an order on our web site. They also allow us to enhance and personalize your online shopping experience, so that the information you receive is more relevant to you. For example, we use cookies to:
- Remember what items are in your Shopping Bag
- Recognize you when you return to our Web site
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How We Use Email
When you provide us your email address, we may send you emails necessary to process your order or respond to a request. For example, after you place an order at tiddleywiddley.com, you will receive an email confirmation and, in most cases, an email with package tracking information.
It is our intent to send you promotional email (our Email Newsletter) only if you have agreed to receive it. Instructions on how to unsubscribe are included in each edition of the newsletter.
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Links to Other Sites
Occasionally we provide links on our Web site to other sites we think you will enjoy. These sites operate independently of Tiddley Widdley and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.
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Security Practices
It is our intent to protect against the loss, misuse or alteration of information that we have collected from you. We use a variety of current technologies and processes for protection of our customer data. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities. When you make a purchase or create an account on our web site, your transactional information is transmitted in a safe, encrypted format.
When you checkout the contents of your shopping bag we use a secure process and industry standard of SSL (Secure Socket Layer) technology to encrypt (scramble) all personal information including your name, address, and credit card information so that it may not be read by others as it travels over the Internet.
Tiddley Widdley will also verify your billing address and the credit card used as well as require the CVV code. If there are any questions regarding information entered for an order we will contact you directly. Please do not send us your credit card number via email as this is not a secure mode for transferring information.
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Privacy of Children on Our Web Site
Our Web site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.
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Policy Changes
From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will post these changes on our web site. We encourage you to review our privacy policy periodically.
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Questions or Comments?
For questions, comments or assistance, we invite you to contact us any time at 800.869.2401 (U.S. and Canada) or 203.604.6526 (International) or by email at CustomerService@TiddleyWiddley.com.
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